British Gas Guide

British Gas GuideReconstruction of the UK’s gas industry, following the Gas Act of 1972, resulted in the merger of all area boards and thus, the British Gas Corporation was born – later being privatised as British Gas plc in 1986. Today, British Gas provides energy for around 12 million customers, supported by over 30,000 staff across the UK.

To discover what British Gas can do for you, please call the contact number provided – lines are open from 8am until 8pm on a Monday to Friday and 8am until 6pm on a Saturday. Alternatively, we have compiled various user-friendly guides covering some of the most commonly raised issues.

Did you know that British Gas also provide home buildings and contents insurance?

Home insurance quotations can be made online, however it is essential you gather some vital information beforehand in order to speed the process – British Gas’ short enquiry form will ask for details such as:

  • The date your property was built (e.g. pre-1920s).
  • Are your walls made of brick, concrete or stone?
  • Whether your property’s roof is tile, slate or concrete.
  • Policy-related information including the length of time you have held building contents insurance for and details of any joint policy holders.

Hive Active Heating – installation, operation and benefits

Hive Active Heating allows you to control your heating and hot water on-the-go via your mobile phone (the downloadable app it free for both android and iPhones). Hive is compatible with all makes and models of boiler, including gas, LPD and oil systems. In addition to providing greater control, your Hive unit is discrete and can be easily connected to your broadband router – a British Gas engineer will visit at a convenient time to install your system.

British Gas GuideArranging cover or emergency call-out for your boiler

Emergency boiler repair services are available 24-hours a day, 365-days a year – simply call the British Gas contact number to speak directly to a dedicated advisor.

If you wish to arrange a competitive quotation for boiler insurance, repair or replacement (or one-off boiler repair from British Gas), simply click onto – alternatively a member of British Gas’ experienced team will gladly tell you more. Please don’t hesitate to enquire about advantage such as unlimited call-out, Nectar Points, boiler trade-in deals and diagnostic checks.